Facebook down with Messenger, Instagram, WhatsApp service disruption

You are not alone; the social media giant Facebook along with its subsidiaries including Messenger, Instagram, WhatsApp, and Oculus VR are down and suffering ongoing service disruption.

The outage seems to have begun at around 5:30 pm UK time after a “5xx Server Error” appeared on Instagram’s website.

Currently, those using Facebook, Instagram, and WhatsApp on their smartphones are unable to load new posts, while their domains are offline with “This site can’t be reached” or “5xx Server Error.”

Remember, 5xx Server Error indicates that the problem is caused by the server and there is no issue on the user side. 

SEE: 70% of the entire US population is now on Facebook

According to cyber security journalist Brian Krebs, Facebook and Instagram are facing DNS-related issues. 

Confirmed: The DNS records that tell systems how to find Facebook.com or Instagram.com got withdrawn this morning from the global routing tables. Can you imagine working at FB right now, when your email no longer works & all your internal FB-based tools fail?, Krebs tweeted.

According to DownDetecter, a platform that reports on online platforms going through service disrupting, the scale of this outage can be seen affecting users all over the United States, the United Kingdom, Europe, and Asia.

The good news is that Instagram, Facebook, WhatsApp, and Oculus VR have acknowledged the issue and urge users to bear with them as the company is working on fixing the problem.

Facebook down with Messenger, Instagram, WhatsApp service disruption

Tweets from the infosec community on the ongoing issue:

According to The New York Times’ tech reporter Sheera Frenkel:


ArsTechnica’s technology reporter Jim Salter tweeted that:

Dane Knecht, the Head of Product Strategy at Cloudflare tweeted that:

According to Brian Krebs of Krebs on Security:

The social media giant has over  2.89 billion monthly active users, its subsidiaries including Instagram have over 1.386 billion, WhatsApp has 2 billion users worldwide. Therefore it is natural for users to look for answers. So stick with us, we will update you as soon as the services are back online.

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