As VoIP is quickly replacing PBX inside big businesses, it can be difficult to know which service provider to choose from. One thing is certain: If you choose well, your phone system will gain flexibility and productivity, while it will also cost less.
In fact, a pricing plan is one of the things to take into account, as well as customized mobile apps and third-party software integration, when choosing your VoIP service provider.
Understanding VoIP Software
To understand the full capacity of a good system, you can read more on voip for businesses from Aircall to understand why VoIP can bring you more security, integrate collaboration tools and unify your communication.
Additionaly, here are the three main elements you should look into, before making your choice of a virtual phone system:
● Pricing Structure
● Custom Mobile Apps
● Third-Party Software Integration
Custom Mobile Apps
More workers today use their or the company’s mobile phone for work. Therefore, it creates the need for a VoIP that they can bring along with them, inside their telephone; not just have the software installed on their computer.
They usually access the service through a mobile app, and they are not all as good when you compare them to one another. The first thing you need to make sure of is that both iOS and Android phones are covered by the app. After that, it depends on how many features are accessible through it.
Third-party Software Integration
This is one of the main advantages of using a service provider for a VoIP virtual phone system. Because it is software, it means it can be attached to others as well, creating a much more advanced tool than just a basic VoIP. Products like Dropbox and Google Drive can be attached, as well as others like Desk.com.
When choosing a VoIP software provider, you cannot just look at the bottom-line price. There are many things you need to take into account before you make your decision. Sometimes, the price will seem high, but that may be because it includes all the features that can come with VoIP. If you don’t need them, there is no need to pay that much, though.
The reverse can also be true. There is no use in saving money if the service you get isn’t responding to everything you need. Make sure to go through the plans very carefully and choose the best price for what you are looking to receive as a service, which will highly depend on the size of your company.
You probably understood by now: The more features you get, the better it is. Just make sure it’s at the right cost.