SAS Airlines was been hit by a cyber attack. The airline has confirmed that its websites and apps were impacted by the attack – Read on for the latest updates on the cyber attack and how it may have affected SAS customers.
The Scandinavian airline SAS was hit by a crippling cyber attack, after which its website and app went offline. It is suspected that the incident may have leaked the airline’s customer data from the app briefly. The incident occurred on Tuesday 14th February evening.
Reuters reported that the airline urged customers to refrain from using its mobile app, as they might receive incorrect information. Reportedly, some users, including customers from Norway, logged into the wrong accounts and accessed data or other customers. The company’s website remained offline for some time.
SAS’s head of press, Karin Nyman, stated that the issue had been fixed now. The airline didn’t provide details of the incident; however, users have posted resentful comments on its Twitter account in response to the company’s Valentine’s Day message.
Regarding technical issues with our website and app: pic.twitter.com/YX36ANEc56
— SAS – Scandinavian Airlines (@SAS) February 15, 2023
The airline asked its Twitter followers if they dreamed of a trip to the “world’s most romantic city this Valentine’s Day?” to which one user replied:
“Well, I’m just dreaming of being able to actually book flights on your website or in the app at the moment,” and shared a screenshot of the downed website.
Some users posted about a technical glitch in the airline website that prevented them from buying tickets; it is not yet clear whether these complaints were resolved or not.
It is worth noting that several Scandinavian media outlets were hit by hackers on the same day that SAS was attacked. This includes SVT, a popular Swedish television channel that became a victim of a DDoS attack by a group named “Anonymous Sudan”.
The hackers stated that the cyber attack was a response to the recent Quran-burning incident near the Turkish embassy in Stockholm.