Having trouble accessing your PlayStation Network account? You are not alone but Sony is denying suffering any security breach.
A number of PSN users are complaining that their accounts are getting blocked and hacked — Sony, on the other hand, denies a there was a hack.
In the last couple of days, a growing number of users have reached PlayStation’s official support handle on Twitter reporting that their accounts are being hacked and those who have recovered their accounts are complaining about missing funds
@AskPS_UK PSN account hacked, been locked out. I received an email from the clearly fake 'Sony Network Entertainment Europe Limited'.
— Ceebo (@HoraceLimpey) November 16, 2016
@AskPS_UK hi, my login email address has been hijacked, please help!
— Ian Metcalfe (@ianrmetcalfe) November 16, 2016
@AskPS_UK been emailed in the last hour to say my SEN email has been changed. I didn't ask to change and now I'm locked out. Hacked? HELP!
— Ian (@iancorcoran) November 16, 2016
There are tons of other tweets where users are complaining about account hijacking and their funds being missing, however, Sony maintains that PlayStation Network has not been hacked. In a statement to BBC, Sony said that:
“We routinely monitor for irregular activity, and if such activity is detected, we may sometimes reset passwords of affected accounts to protect users and their account information. We strongly advise users to keep a close eye on their accounts for unusual activity and avoid entering your username/password into unofficial sites looking to phish credentials based on fake promotions.”
Sony has also apologized to its users for the inconvenience but did not mention the exact number of accounts facing login issues.
PlayStation Network users are not new to such issues. In fact, DDoS attacks on PSN servers often block users from accessing their accounts. Remember, Sony was once fined £250000 (311325.00 US Dollar) for PlayStation security breach in 2011.
At the time of publishing this article, users were still reporting about login issues and missing funds.