Nothing is surprising about a PayPal phishing scam but what might raise some eyebrows is the fact that these scams are becoming sophisticated day by day. Usually, phishing scams look for users’ login credentials but recently, HackRead.com discovered a scam that aims at stealing everything from a PayPal user, and that includes their PayPal login credentials, address, credit card, banking data, passport, identity card, and driver license.
It starts with an email that informs users about a change in their “Billing Information,” and directs that in case they didn’t make the supposed change they need to click on a link hidden behind a URL shortener to verify that it’s not them. “If you did not make these changes or you believe an unauthorized person has accessed your account, you should change your password as soon as possible from your PayPal ID account page,” says the email.
The subject of this phishing email is “re: [ Statement Update ] reminders: Your PayPal ID information” which means the sender is trying to trick the users into believing that the email is part of PayPal resolution center and deals with an ongoing matter.
The email comes to user inbox rather than going to spam folder while another important fact about this scam is that the email is being delivered by email@example.com address, which is a genuine email address officially used by PayPal to contact users. For instance, the screenshot below is an official PayPal email sent to a user to confirm their account’s email address.
Therefore, it is unclear how cybercriminals are using an official PayPal email address to carry phishing scams. However, the same email is being used for scams since 2010. It could be that scammers are using fake senders or the email is spoofed, but usually, an email sent from a fake email sender goes straight into spam folder rather than the inbox.
Once the user clicks on the link in the email that asks them to verify if it’s their account, it claims to detect suspicious activity but in reality; the information belongs to the user’s current login destination.
It then takes them to a fake login page that looks like an official PayPal page.
Upon signing in with their credentials user is taken to another page and ask to enter details like personal address, city, state/county, zip code, country, phone number tax identification code and date of birth.
Furthermore, it takes users to a page that asks users to verify their credit card details including credit card number, cardholder name, expiration date and its verification code (CVV).
Moreover, if the user is successfully tricked into giving away their credit card data, they are taken to a page that asks them to verify their bank account details and identity. To get their hand on this information scammers ask users to enter bank name, bank account number, bank code, bank login ID, password and password for their banking card.
To verify their identity, users are also asked to either upload a copy of their passport, or identity card and driver license. Remember, previously, iCloud phishing scam a used similar trick to ask users to upload their personal documents like passport identity card and driver license.
The good news for Chrome users is that the browser has already flagged the fake login link (—-) used in this scam as a potentially dangerous site to visit.
PayPal users are urged to be vigilant and don’t fall for such phishing scam otherwise they will lose much more than their PayPal account. In case you have received such email and can’t differentiate between an original and a fake email go to PayPal website directly and login to check its resolution center. The PayPal website has a verified green signature as shown in the screenshot below: